Visit this page to solve the issue.

Visit this page to solve the issue.

You can login with the email address you signed up with.

Complete a password reset to remove your second factor.

You can reopen your account on this page. It only works once.

Do not ask us by email to reopen an account, we won't do it.

If you can't reach PlayStrategy, and your browser says something like:

• This site can't be reached.
• playstrategy.org’s server IP address could not be found.
• We can’t connect to the server at playstrategy.org.

Then you have a DNS issue.

There's nothing we can do about it, but here's how you can fix it.

To show your title on your PlayStrategy profile, and participate in Titled Arenas, visit the title confirmation page.

You can close your account on this page.

Do not ask us by email to close an account, we won't do it.

You can reopen your account on this page. It only works once.

Do not ask us by email to reopen an account, we won't do it.

Visit this page to change the case of your username.

We can't change more than the case. For technical reasons, it's downright impossible.

However, you can close your current account, and create a new one.

It's not possible to clear your game history, puzzle history, or ratings.

However, you can close your current account, and create a new one.

To report a player, use the report form.

You can also reach that page by clicking the report button on a profile page.

Please do not send direct messages to moderators.
Do not report players in the forum.
Do not send us report emails.
Only reporting players through the report form is effective.

It is called "en passant" and is one of the rules of chess.

Try this little interactive game to learn more about "en passant"..

Castling is only prevented if the king goes through a controlled square.

Make sure you understand the castling rules.

Try this little interactive game to practice castling in chess.

If you imported the game, or started it from a position, make sure you correctly set the castling rights.

According to the FIDE Laws of Chess §6.9, if a checkmate is possible with any legal sequence of moves, then the game is not a draw.

It is possible to checkmate with only a knight or a bishop, if the opponent has more than a king on the board.

Make sure you played a rated game. Casual games do not affect the players ratings.

If you faced an error page, you may report it:

• In the PlayStrategy Feedback section of the forum
• As a PlayStrategy website issue on GitHub

Please describe what the bug looks like, what you expected to happen instead, and the steps to reproduce the bug.

Please refer to our Security policy.

If you found a new bug, you may report it:

• In the PlayStrategy Feedback section of the forum
• As a PlayStrategy website issue on GitHub

Please describe what the bug looks like, what you expected to happen instead, and the steps to reproduce the bug.

Please do not send direct messages to moderators.

You may send an appeal to playstrategy.org/appeal.

False positives do happen sometimes, and we're sorry about that.
If your appeal is legitimate, we will lift the ban ASAP.

However if you indeed used engine assistance, even just once, then your account is unfortunately lost.
Do not deny having cheated. If you want to be allowed to create a new account, just admit to what you did, and show that you understood that it was a mistake.

Please do not send direct messages to moderators.

You may send an appeal to playstrategy.org/appeal.

False positives do happen sometimes, and we're sorry about that.
If your appeal is legitimate, we will lift the ban ASAP.

We are not interested in any way of monetizing PlayStrategy.

We will never display any kind of ads, we won't track our players, and we won't sell or buy traffic or users.

Please do not email us about marketing, tracking, or advertising.

We are not selling, to anyone, for any price. Ever.

You are welcome to use PlayStrategy for your activity, even commercial.

You can show it in your videos, and you can print screenshots of PlayStrategy in your books.

Credit is appreciated but not required.

If you are a European citizen, you may request the deletion of your PlayStrategy account.

First, close your account.

Then send us an email at [Click to reveal email address] to request the definitive erasure of all data linked to the account.

Send us an email at [Click to reveal email address].

Please explain your request clearly and thoroughly. State your PlayStrategy username, and any information that could help us help you.